Privacy Policy

From photo selection to a finished clip

Picking your two portraits initially happens in your browser. Signing in uses an email address and a single-use code; we store account and session records so you can return to your videos. Once you are signed in and have confirmed consent, the creator uploads the portraits for checking and rendering. We also record render status, credit transactions, orders and messages you send to support.

Who processes your information

Cloudflare runs our hosting, database and media storage. Stripe processes checkout; full card details do not pass through our application. Email delivery uses Resend when configured, with Cloudflare Email Service as the supported alternative. Rendering and assembly services receive the media needed to make your requested clip, and automated safety checks may process uploaded portraits. These services are used to operate your request, not to publish your photos.

How long files remain

Uploaded portraits become eligible for automatic cleanup 30 days after upload. Cleanup runs periodically, and photos needed by queued or active renders remain until those jobs end. Derived reference images follow the upload cleanup. Finished clips have no automatic expiry at present; they remain until you delete them, close your account, or we remove them for a policy reason. Download a copy you want to keep. Deleting a clip removes its output and sharing image; it does not necessarily delete its source portraits before their cleanup date.

Account records and deletion

Settings lets you request a JSON export or close your account. Closing it removes stored media and anonymizes account information; financial and operational records may remain for accounting, fraud prevention and dispute handling. A one-way email hash is retained for abuse prevention. There is no signup credit award on this site. For a privacy request concerning either person in a portrait, write to support@ilovethesmithsai.co.

Why we process this data

We use account details to authenticate you, portraits to fulfill the scene you requested, and order records to maintain your credit balance. Emails cover login codes, payment and render updates, support and report outcomes. Reminder emails and previously requested launch messages have unsubscribe controls. We do not sell your personal information or use your portraits to train our own models.

Browser storage and optional measurement

Session and display settings use browser storage. Local portrait drafts, when saved, can restore your selection; photo drafts become unrestorable after 30 minutes and are removed during subsequent cleanup. Choosing a local file alone does not send it to our servers.

The attribution cookie vt_attr lasts up to 90 days and records referral and campaign information for understanding visits and purchases. Where the analytics consent banner is enabled, attribution starts only after acceptance; withdrawal removes that cookie.

An invitation link may set vt_ref for up to 30 days, ending when signup completes. Referral abuse checks use a salted IP hash. Invite participants do not receive each other’s private account details.

Sharing is your choice

A public share link allows anyone who receives it to watch. The page omits your account name and email and requests exclusion from search indexing. We store a frame from the clip for the link preview. Turning sharing off removes that preview and disables the link; deletion or moderation removal also ends access. Copies already saved by someone else are outside these controls.

Safety and requests about another person

Upload checks help enforce our content rules. Bot protection may examine browser signals and IP information. For an unauthorized likeness, sexual content, a minor or a rights issue, use Content removal or email support@ilovethesmithsai.co; include a link or video ID so we can locate it. We handle qualifying removal requests within 48 hours.